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Communication is an Essential

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From the desk of Neville Chaney

By Neville Chaney

Communication within your organization and with your customers during a pandemic is essential. If you are in management, make this happen beyond your direct reports. Find out what is happening in their lives.

Depression can be a result of these challenging times. When we discovered that we had a pandemic, few people thought too much about it. Previously, pandemics such as the SARS virus did not affect our daily lives universally the way that the COVID-19 virus has. PPE was just another acronym and many of us had no idea what it meant.

Reflections on 2020

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By Neville Chaney, President, WJ Office

As we complete 2020 I think that the consensus for many folks is that the best thing about this year is that it’s coming to a close! Who even contemplated such a landscape as we have had to address as a society and as a business community? We’ve learned a lot of new words like social distancing, pandemic, lockdown, and even Zoom. Our society has been under stress unlike anything that I have seen since the 1960s. We have struggled to remain united, yet unique.

Family Connections to the USPS

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By Neville Chaney

The Post Office is normally not in the news. However, it holds a special place in my heart and in my memories. My father was a mail carrier – for over 35 years! My mother also worked at the post office in a temporary job sorting an influx of cigarette lighters that RJ Reynolds Tobacco Company was distributing through the mail in the late 1950s. That job transitioned into her being the second full time female postal employee in the Winston-Salem post offices.

Calling Out the Blind Spots in a Work-From-Home World

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The great work-from-home (WFH) wave thrust upon us by the global pandemic is here to stay. Now is the time to bring security and normalcy to the varieties of improvised solutions companies have scrambled to create. You’ve probably been resourceful in your deployment, but you may have unwittingly invited vulnerabilities that could be costly to your bottom line and your reputation. Typical work-from-home setups give employees everything they need to do their job: laptops, phones and workflow and print management software.

Did You Know Paper Towels are the Most Hygienic Option for Hand Drying?

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Well now this was an interesting piece of information we learned during a recent Kimberly-Clarke webinar - single use towels are the most effective and most hygienic item to use when drying hands after a good wash. For one thing the World Health Organization (WHO) recommends single-use paper towels in its patient safety instructions for healthcare workers. So that tells you something right there. 

We're Keeping Things Moving During COVID-19 Pandemic

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A special message from Neville Chaney

I am sure that all of you have been inundated with messages of what the folks who you normally do business with and some who you don’t are modifying their business practices as it relates to the COVID-19 pandemic. Things have been moving so fast over the past week or so that we have delayed our message, but I wanted to assure all of you that we, like most, are trying to do everything we can to protect our staff, protect our customers and suppliers while continuing to be a resource for you.

Hand-Washing Technique To Keep You Healthy

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Back to Basics - How to Keep Your Hands Clean 

While it may be difficult to keep your concerns over the COVID-19 virus situation from disrupting your normal routine, it's actually easier to do something about it than you may think. Thorough hand-washing as outlined in this video from Consumer Reports is an excellent way to help prevent the spread of the coronavirus as well as common colds, flue and other infections. Click here to view the video. 

 

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