Still confused about MPS?

Last Updated on Wednesday, 30 March 2011 07:55 Written by Jake Chaney Wednesday, 30 March 2011 07:41

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MPS is such a new term in the office industry that most people are still unsure about what exactly an MPS program is and whether or not it could be beneficial for them to pursue the opportunity.  Below we have listed our exclusive process on how we can determine if an MPS program is right for your organization.

 

Process that WJ Office Uses for MPS

 

  1. 1.  Meeting with the decision makers (normally more than one individual). This normally consists of the person in charge of finance (CFO, Owner, etc.) and someone involved with the IT function (CIO, IT Director, General Operations Manager) to explain exactly what Print Management entails.
    2.           a)It is not an equipment sale.
    3.           b)It IS a fact-finding process designed to uncover the actual costs of putting toner on paper (based upon a per page calculation) that laser printers are making.
    5. 2)  Load the Data Collection Agent on to the server of the customer & perform initial meter reading.
      2.           a)  This identifies the IP address, the model number, serial number, and print totals
      3.           b)  Do a physical inventory and print configuration page for each printer

                          i.      We find locally attached printers

                         ii.      We see which users are close to a copier

                        iii.      We find out special needs of the users

 

  1. 3)  Request that the customer calculate costs from old invoices or usage reports.
    1.            a)  Dollars spent on toners
    2.            b)  Dollars spent on service, maintenance kits, and new printers
    4. 4)  Look at the supply closet to see print cartridges in stock currently
      1.            a)  Identify investment dollars that are tied up in supplies
      2.            b)  Identify any cartridges that are obsolete, expired, or that the printer associated with that cartridge is no longer being used
      4. 5)  Perform second meter reading.
      6. 6)  Create a proposal with our findings
      8. 7)  Determine whether it is beneficial to move forward with an MPS program.
        1.             a)  Are there sufficient savings in “hard dollars?”
        2.             b)  Are the “soft costs” of IT time and opportunity costs sufficient to merit a change?
          1. These steps get the relationship started into Phase One of our Managed Print Services program. From here we begin the consultative relationship that involves quarterly meetings in which data is presented, recommendations regarding other ways to reduce costs and extend the life of the equipment are evaluated. Over the contract period, information will be presented regarding the prints, printers, and we collaborate with feedback from the customer and give recommendations on ways that workflow might be improved, assets better deployed, and costs can be better contained.

     

     

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